Cable Forum - View Single Post - A Hypothetical Moral Question About Speed

cllp1975 · 27-10-2009, 21:23

There's a suggestion here that this might in some way be my fault.... You can read the whole story unfold here...

http://www.cableforum.co.uk/board/12...-readings.html

You will notice that the engineers were replicating the speed drops at the cabinet. Nothing to do with my wifi.

The only thing that I did was insist on a reasonable compensation for the endless tech visits, the waiting around, the aggrevation and cock ups. I asked reasonably, I asked nicely. I got offered 2 months free broadband, which was cancelled out because my direct debit including my install fee was taken out the same day.

As for crusades... my alternative arrangements are already sorted out thank you. I don't want to come across as "bitter ex-customer" which I am sure is probably how I sound, but the way I have been treated and indeed accused is phenomenal for a company that carries Branson's name and reputation. And I don't give a crap if everyone on this forum thinks its the wrong thing to do, but I WON'T let this drop.

27-10-2009, 21:23	#25
cllp1975 Inactive Join Date: Oct 2008 Posts: 58	Re: A Hypothetical Moral Question About Speed There's a suggestion here that this might in some way be my fault.... You can read the whole story unfold here... http://www.cableforum.co.uk/board/12...-readings.html You will notice that the engineers were replicating the speed drops at the cabinet. Nothing to do with my wifi. The only thing that I did was insist on a reasonable compensation for the endless tech visits, the waiting around, the aggrevation and cock ups. I asked reasonably, I asked nicely. I got offered 2 months free broadband, which was cancelled out because my direct debit including my install fee was taken out the same day. As for crusades... my alternative arrangements are already sorted out thank you. I don't want to come across as "bitter ex-customer" which I am sure is probably how I sound, but the way I have been treated and indeed accused is phenomenal for a company that carries Branson's name and reputation. And I don't give a crap if everyone on this forum thinks its the wrong thing to do, but I WON'T let this drop.