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bubblegun · 27-10-2009, 21:11

So I upgraded in August just after the 50Meg price reduction was announced but before it took effect.

Had the service running fine until early October. Then couldn't pay bill for two weeks so was blocked. So we called and paid bill last week. But they were unable to restart the broadband.

Several phonecalls and £10 goodwill credit later they sent out and engineer. When he arrived he did a few things: changed the splitter on the wall, rebooted modem and phoned people to send signals. He got kinda ****ed-off and then replaced the modem.

All working fine now, but is this the standard lifespan of the 50Meg modems?
If so, it must be costing them a fortune!

27-10-2009, 21:11	#1
bubblegun Inactive Join Date: Jan 2008 Location: Earth Services: Virgin TV 360 Virgin 500Mb FTTP -AX86+AC86U AIMesh - O2 Mobile Posts: 421	On my second 50meg modem already So I upgraded in August just after the 50Meg price reduction was announced but before it took effect. Had the service running fine until early October. Then couldn't pay bill for two weeks so was blocked. So we called and paid bill last week. But they were unable to restart the broadband. Several phonecalls and £10 goodwill credit later they sent out and engineer. When he arrived he did a few things: changed the splitter on the wall, rebooted modem and phoned people to send signals. He got kinda ****ed-off and then replaced the modem. All working fine now, but is this the standard lifespan of the 50Meg modems? If so, it must be costing them a fortune!