Quote:
Originally Posted by Stuart_
No, haven't put the heating on. The same lights, appliances have been throughout the day as well.
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Noise is probably coming from elsewhere in that case and for some reason your line is happily sucking it up. Could even be due to temperature variations causing copper to expand and contract.
Your mission however is to find someone at Virgin who gives enough of a monkey's to sort it.
BT won't take the case on from you because while you are Virgin's customer your broadband service is simply not their problem, it's absolutely up to your ISP to report faults to them, you literally cannot do this. BT Openreach will fix faults on the line
only if your supplier of services raises the fault to them.