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Welshchris · 27-10-2009, 17:48

check a map Im in high street in swansea, one of the others here are in Fforestfach in swansea, other is in Cwmburla where the UBR/BSRs are and they have sent me messages with what cards they r on and they r on identical to me, the only thing that differs is customer number....

Local network team have been in touch not only with second line support but also a team above them which has told them its a possible spanning tree error on the BSR as its been witnessed with a few others.

Here are all the times of drop outs sine October 14th....
Bare in mind each time it drops the DCHP gives me a new IP lease also and in the event viewer it tells me that it lost its lease from Modems IP address...

14th Oct..
16:21 + 17:03

15th Oct..
DATE GIVEN 50mb...20:51 + 21:56

16th Oct..
16:11

17th Oct..
00:48

18th Oct..
4:03am
4:24am
Switched back to 20mb as i was told to use for 3 days only...

19th Oct..
4:09am
16:00
19:24
Told by engineer who found someone with identical issues to me to switch back to 50mb so diagnostics could be run.

20th Oct..
00:15
00:20
19:26
19:28

21st Oct..
20:21
20:30

22nd Oct
4:49am
18:06
18:10

23rd Oct..
13:05 and back to 20mb as told...

24th Oct..
1am and couldnt get an IP address until 5:44am

13:10
15:32
16:10
16:29 and switched back to 50mb cos i lost temper to see if it would make any difference...

19:45

25th Oct..
4am
4:07am
16:26
16:30
21:14
22:34

26th Oct..
11:24am
14:18 and back to 20mb
16:30

27th Oct
12:05
12:08
12:37
12:49
12:55

and thats so far today.

27-10-2009, 17:48	#63
Welshchris Permanently Banned Join Date: Dec 2007 Location: Wales UK Age: 44 Services: 50mb Cable, L TV and Phone XL. Posts: 3,480	Re: What else could it be? check a map Im in high street in swansea, one of the others here are in Fforestfach in swansea, other is in Cwmburla where the UBR/BSRs are and they have sent me messages with what cards they r on and they r on identical to me, the only thing that differs is customer number.... Local network team have been in touch not only with second line support but also a team above them which has told them its a possible spanning tree error on the BSR as its been witnessed with a few others. Here are all the times of drop outs sine October 14th.... Bare in mind each time it drops the DCHP gives me a new IP lease also and in the event viewer it tells me that it lost its lease from Modems IP address... 14th Oct.. 16:21 + 17:03 15th Oct.. DATE GIVEN 50mb...20:51 + 21:56 16th Oct.. 16:11 17th Oct.. 00:48 18th Oct.. 4:03am 4:24am Switched back to 20mb as i was told to use for 3 days only... 19th Oct.. 4:09am 16:00 19:24 Told by engineer who found someone with identical issues to me to switch back to 50mb so diagnostics could be run. 20th Oct.. 00:15 00:20 19:26 19:28 21st Oct.. 20:21 20:30 22nd Oct 4:49am 18:06 18:10 23rd Oct.. 13:05 and back to 20mb as told... 24th Oct.. 1am and couldnt get an IP address until 5:44am 13:10 15:32 16:10 16:29 and switched back to 50mb cos i lost temper to see if it would make any difference... 19:45 25th Oct.. 4am 4:07am 16:26 16:30 21:14 22:34 26th Oct.. 11:24am 14:18 and back to 20mb 16:30 27th Oct 12:05 12:08 12:37 12:49 12:55 and thats so far today.