@dave6x Thanks for your reply.
Are the download and uploads speeds what you were expecting or are they too low/high? If you are not sure could you please take a speed test elsewhere (speedtest.net for example) and see how our results compare?
We are aware of some issues with the speed test and you can see a full list on
this page. As you can see we are cracking through them and fixing things almost every day.
The main problem that most people have been experiencing is that the speed test is under-reporting your speed compared to other speed tests. We put live an update yesterday (26th October) which we think solves this problem.
I would like to reassure you that we are not using any data from the speed test on our
StreetStats tool or speed test
trends until we are confident the test is reporting speed accurately.
Our aim with the speed test is firstly to provide the most accurate, easy-to-use speed test available, and secondly to show you your speed in the context of other people in your area through tools like StreetStats. By doing this we are actually trying to make speed test data more transparent and useful for people.
It is absolutely not our intention to build a tool that is misleading or dishonest. Top 10 Broadband is a commercial website, and it is precisely for this reason that we have a bigger incentive than anyone else to make an accurate speed test. It makes no business sense for us to have a tool that doesn't work or that people are dissatisfied with so we welcome all feedback.
Thanks,
Chris