As much as I like to take credit for all things good by VM
People have been PMing me with account problems .. Virgin Media are very strict with Data protection and processes and I wouldn't want to cause any problems for other people.
Think of me as a source of information
ask me anything you like, but please be aware your details are protected by laws and regulations.
I will not make changes to your account or access your details. This is to protect you as a customer and to allow Virgin Media to measure the amount of faults coming into our support teams.
I'm sorry if I have given the wrong impression
