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Old 26-10-2009, 14:10   #7
DDD
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Join Date: Jan 2009
Posts: 15
DDD is an unknown quantity at this point
Re: Problem with Modem

Well the problem just happened, the ready light went completely out and I got disconnected, I tried to go on the signal/power levels page but the problem was is that it woulden't load untill the light came back on =/

Quote:
Broadbandings: Logs from the modem would be good too DDD.
I think these are what you mean by the logs:
Spoiler: 
Mon Oct 26 14:03:30 2009 Mon Oct 26 14:03:30 2009 Information (7) The s/w filename specified in the config file is the same as ...
Mon Oct 26 14:03:30 2009 Mon Oct 26 14:03:30 2009 Information (7) A software upgrade filename was specified in the config file.
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) Authorized
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) Registration complete!
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) We registered with a DOCSIS 1.1 config file!
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) Received a REG-RSP message from the CMTS...
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) Sending a REG-REQ to the CMTS...
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) CableModem SNMP configure complete
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) IP init completed ok
Mon Oct 26 14:03:29 2009 Mon Oct 26 14:03:29 2009 Information (7) CableModem TFTP init ok
Time Not Established Time Not Established Information (7) CableModem DHCP client init ok
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun Oct 25 22:02:34 2009 Sun Oct 25 22:02:34 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:34 2009 Sun Oct 25 22:02:34 2009 Critical (3) Started Unicast Maintenance Ranging - No Response received - ...
Sun Oct 25 22:02:33 2009 Sun Oct 25 22:02:33 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:32 2009 Sun Oct 25 22:02:32 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:32 2009 Sun Oct 25 22:02:32 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:31 2009 Sun Oct 25 22:02:31 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:31 2009 Sun Oct 25 22:02:31 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:29 2009 Sun Oct 25 22:02:29 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:05 2009 Sun Oct 25 22:02:05 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 25 22:02:03 2009 Sun Oct 25 22:02:03 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync


And @ Quite_news, I guess a call to them would be a good idea since then I might be able to get an engineer to come fix it if needed.
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