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rickymiller646 · 26-10-2009, 09:32

Hello, I wonder if anyone else is experiencing the same problem I have at the moment with their wireless broadband connection. A couple of days ago my internet connection speed noticably decreased and then yesterday the internet entirely stopped working and couldn't find my network. I called the Virgin helpline and they got me to turn off my modem, router and computer and then start the modem, then the router and finally the computer again. This worked in restoring my connection but then after I closed down my browser and went back to it the same thing happened. I repeated the process as above and it worked but it continues to occur and sometimes I have to try the process a couple of times to get it to work again. I've had the same set-up for a year with no problems and I'm pretty sure there isn't anything different with my set-up for this to suddenly start happening. Anyone seen this before?

Thank you

Ricky.

26-10-2009, 09:32	#1
rickymiller646 Inactive Join Date: Oct 2009 Posts: 4	Recurring Loss of Internet Connection Hello, I wonder if anyone else is experiencing the same problem I have at the moment with their wireless broadband connection. A couple of days ago my internet connection speed noticably decreased and then yesterday the internet entirely stopped working and couldn't find my network. I called the Virgin helpline and they got me to turn off my modem, router and computer and then start the modem, then the router and finally the computer again. This worked in restoring my connection but then after I closed down my browser and went back to it the same thing happened. I repeated the process as above and it worked but it continues to occur and sometimes I have to try the process a couple of times to get it to work again. I've had the same set-up for a year with no problems and I'm pretty sure there isn't anything different with my set-up for this to suddenly start happening. Anyone seen this before? Thank you Ricky.