Cable Forum - View Single Post - We pay too much and on packages that no longer exist

mattysouthall · 25-10-2009, 15:56

Need help, we have been with cable since it was telewest, blueyonder now virgin. about 15 years.

We have hardly any tv channels, when i mean hardly i mean the lowest tv package ever, i don't even think the tv package we are on exists anymore.
We have 20mb broadband and a low phone package, i think we have the free weekend calls that's it.

We pay £63 a month. Now iv'e priced up 50mb broadband, xxl tv with v+ and large phone package and it comes to £63 a month with just a £95 setup fee.

What can i do about this, should i ring them immediatly, what number is best to call to get this sorted out? we pay a rediculous price and we have hardly anything.

edit: also got new hd tv coming tuesday, it doesn't have scart on the back but the box we have is scart, can we get a new free box from virgin with hdmi or something otherwise we can't watch tv.

25-10-2009, 15:56	#1
mattysouthall Inactive Join Date: Oct 2009 Posts: 45	We pay too much and on packages that no longer exist Need help, we have been with cable since it was telewest, blueyonder now virgin. about 15 years. We have hardly any tv channels, when i mean hardly i mean the lowest tv package ever, i don't even think the tv package we are on exists anymore. We have 20mb broadband and a low phone package, i think we have the free weekend calls that's it. We pay £63 a month. Now iv'e priced up 50mb broadband, xxl tv with v+ and large phone package and it comes to £63 a month with just a £95 setup fee. What can i do about this, should i ring them immediatly, what number is best to call to get this sorted out? we pay a rediculous price and we have hardly anything. edit: also got new hd tv coming tuesday, it doesn't have scart on the back but the box we have is scart, can we get a new free box from virgin with hdmi or something otherwise we can't watch tv.