I signed up to V Stuff last week as I needed some online storage. £5 per month for very limited unlimited storage (yes, that is what I meant).
So far in a week I've managed to upload 1.06gb at 1k/sec. On a 20mb line. Ok, I know you don't get fast uploads, but 1kb/sec is pushing it ever so slightly.
This morning I got a message popup saying I'm reaching my storage limit. But it's unlimited
How come I've got a just over 1gb limit on unlimited storage. Do I have the wrong understanding of what unlimited means, because I always though it meant there wasn't a limit. Are Virgin Media that thick that they don't know what unlimited means.
I phoned up to complain, and got cut off. Phoned again, waited in a queue for 10 minutes, only to get some guy who I think was working from his bed as he could barely speak, didn't know what I was talking about, said errrr about 50 times, before asking me to "wait" and then he transferred me to some "freedom" department that was closed. Great, thanks. Wonderful service that.
Called again to cancel the service, got through to some lady in customer services who didn't even know what I meant about "v stuff". First she thought I was talking about the tv, then my broadband. Why on earth do the Virgin Media customer services not know what services they offer?????
Virgin Media have to be the most pointless company ever put on this earth. I thought NTL was bad, but seriously, come back as all is forgiven. Please get rid of this idiotic workforce that is Virgin Media.
Anyway, rant over, I'm off over to sky to arrange an installation and get rid of this crap.