Quote:
Originally Posted by Moldova
You need a technician as your Downstream is to high and the SNR is to low how about the Upstream.
The exchange does not matter as you are not a through the telephone customer.
Tech Support is open 24/7 on 151 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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The OP originally implied that he had a National service (esp. 1 Mbps expecting 7 or 8 Mbps). That's why I asked for the modem details.
Webby was also anxious on this point.
So, of course, your diagnosis applies.