Quote:
Originally Posted by Jase1000
Downstream Receive Power Level : 17.5 dBmV
Downstream SNR : 29.1 dB
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You need a technician as your Downstream is to high and the SNR is to low how about the Upstream.
The exchange does not matter as you are not a through the telephone customer.
Tech Support is open 24/7 on 151 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.