Cable Forum - View Single Post - A Hypothetical Moral Question About Speed

cllp1975 · 24-10-2009, 14:45

I take your point - but I don't expect a freephone customer service number. I've only ever rung it once.

I do expect to be able to get 42-43meg wirelessly, on a 50meg service, and I expect the company to do what they have to in order to get that - and price their offer accordingly from the outset.

"Up to 8meg" is one thing. But when you're paying for a premium service, I do expect to get what I pay for, for a fair price. If Flurgin can't offer me that service at that price, they either need a different offer, or a different price structure.

Give it a few years and wifi problems will be chronic, especially in London - and expectations of a good wifi connection are only going to get higher.

24-10-2009, 14:45	#4
cllp1975 Inactive Join Date: Oct 2008 Posts: 58	Re: A Hypothetical Moral Question About Speed I take your point - but I don't expect a freephone customer service number. I've only ever rung it once. I do expect to be able to get 42-43meg wirelessly, on a 50meg service, and I expect the company to do what they have to in order to get that - and price their offer accordingly from the outset. "Up to 8meg" is one thing. But when you're paying for a premium service, I do expect to get what I pay for, for a fair price. If Flurgin can't offer me that service at that price, they either need a different offer, or a different price structure. Give it a few years and wifi problems will be chronic, especially in London - and expectations of a good wifi connection are only going to get higher.