Cable Forum - View Single Post - Why the need for first and last names when you create a new mailbox?

Peter_ · 24-10-2009, 15:59

The reason for this is that you are then supposed to log back in using the new email address and click on Household Accounts and when the page opens up showing only this email address you then click on My Profile on the left in red and set up a user profile for this persons email address, this to help if they forget their password.

Try it it does work but it shows the Primary account details by default which you have to change if required.

So putting in any old rubbish will prevent you from retrieving a forgotten password easily if not the actual account holder, its their for a reason.

24-10-2009, 15:59	#2
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Why the need for first and last names when you create a new mailbox? The reason for this is that you are then supposed to log back in using the new email address and click on Household Accounts and when the page opens up showing only this email address you then click on My Profile on the left in red and set up a user profile for this persons email address, this to help if they forget their password. Try it it does work but it shows the Primary account details by default which you have to change if required. So putting in any old rubbish will prevent you from retrieving a forgotten password easily if not the actual account holder, its their for a reason.