Quote:
Originally Posted by Moldova
Ring in and get them to run some checks on your connection as everything else here is just supposition, you need to know if the is a fault on the network causing this problem and only Tech Support can provide that answer because no one on here can.
Tech Support is open 24/7 on 151 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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just rang up and they confirmed my connection is very good and I should be getting a full 20 MB speed.