Cable Forum - View Single Post - XL BB 20 meg has dropped to 4 meg HP1 area

hemelvirgin · 23-10-2009, 13:44

Hi,

yesterday mid morning my wife saw a message on the pc describing the BB speed was low .
she doesn't know who or were this message came from,i didn't see it.

i chkd the speed results below

this was the speed

the day after our VIP bundle was installed.

tech dept say modem tests ok after a 5 second test ?.

what diagnostics can i perform to see what is going on?.

my equip is AMBIT 256 with DLINK DR-615.

23-10-2009, 13:44	#1
hemelvirgin Inactive Join Date: Sep 2009 Location: hemel hempstead HP1 Services: tivo & V+HD stb's. BB XL 60 MB ,Tv M+ & VM phone unlimited & VM blackberry contract Posts: 142	XL BB 20 meg has dropped to 4 meg HP1 area Hi, yesterday mid morning my wife saw a message on the pc describing the BB speed was low . she doesn't know who or were this message came from,i didn't see it. i chkd the speed results below this was the speed the day after our VIP bundle was installed. tech dept say modem tests ok after a 5 second test ?. what diagnostics can i perform to see what is going on?. my equip is AMBIT 256 with DLINK DR-615.