Originally Posted by ZrByte

1. I do not work a 35 hour week, I work 27.5 of which I normally work about 30 - 33.
The 27.5 hour contract was promised to me as a starting point, I had been told when I joined that after my training I would either be upgraded to a 33 hour weekly contract or I would be topped up with regular overtime (Both lies)

2. As answered in 1. I get paid for 27.5 hours, I work upto 33 and I don't see any of those hours as exra pay unless I take on any additional duties voluntarily for that week e.g. if someone phones in sick and they need their duty covering.