Look,mate there is no respect to the virgin costumers.I should have 10MB.speed but look at this-http://www.speedtest.net/result/599870824.png They just can't provide us (normal)speed.The decision is if you want good speed-pay on BT or someone else and you can have it.Virgin are not-very correct company.My one contract expire after 5 month's and...BANG to someone else.There is no another way to make them give us what we paying for.