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Originally Posted by Sephiroth
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They aren't the links I am looking for but thanks for getting them nonetheless and went and entered the details into them too.
The website just basically makes you enter your email, telephone number, mobile number and other details so BT can get back in touch with you. You also give some information about the fault and there is a drop-down menu of options that corresponds to the line problem you are having.
Thanks so far to everyone though.