[moaningmags]

Which modem do you have? Your ping times are high and your traceroute has higher ping times than it should have getting to the modem.


C:\Documents and Settings\Mags>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 26 ms 7 ms 192.168.1.1
3 18 ms 13 ms 18 ms osr01uddi-ge39.network.virginmedia.net [80.3.17.
1]
4 20 ms 7 ms 24 ms uddi-core-1a-ge-010-0.network.virginmedia.net [8
0.3.16.69]
5 32 ms 25 ms 13 ms lee-bb-a-so-302-0.network.virginmedia.net [213.1
05.175.189]
6 23 ms 24 ms 22 ms nth-bb-b-as2-0.network.virginmedia.net [62.253.1
85.101]
7 34 ms 23 ms 24 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
8 22 ms 27 ms 20 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 35 ms 32 ms 26 ms 212.58.238.129
10 25 ms 38 ms 33 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.

My trace was done while downloading at 1958KB/s and the times are still better than yours, I'd be looking at the modem itself or cabling.