Cable Forum - View Single Post - VM charges

Mick Fisher · 22-10-2009, 12:13

I would suspect that to be a wasted effort.

Hehe, I have arranged various 'discounts' for ongoing problems many times before only to find them not honoured on the Invoice, and when queried, no notes can ever be found and/or the agent that arranged it can, conveniently, not be traced.

For the many years that I was compelled, through not being able to get Sky due to a line of sight issue, to use their appalling DTV service they insisted on charging me for a non-existant telephone line? Many phonecalls asking for the phone service to be actuated went unheeded, all calls actually terminated by Ntl, as it was, agents hanging up on me. When eventually I could get a Sky DTV service I gave them one last chance to quash the telephone line charge but they declined and seemed to be not unduly bothered to lose my custom for phone and DTV.

So IMO they are opportunistic, lying gits who charge as much as they think they can get away with and do not honour there retention deals. I would fully expect to be told to leave if I didn't like it, as I have been told many times before by some staffers and many of the VM PR Drones that infest this forum.

22-10-2009, 12:13	#7
Mick Fisher Inactive Join Date: Aug 2004 Location: Northants Age: 82 Services: Sky Unlimited FibrePro Sky Talk Sky+HD Posts: 5,122	Re: VM charges - have I just been conned? I would suspect that to be a wasted effort. Hehe, I have arranged various 'discounts' for ongoing problems many times before only to find them not honoured on the Invoice, and when queried, no notes can ever be found and/or the agent that arranged it can, conveniently, not be traced. For the many years that I was compelled, through not being able to get Sky due to a line of sight issue, to use their appalling DTV service they insisted on charging me for a non-existant telephone line? Many phonecalls asking for the phone service to be actuated went unheeded, all calls actually terminated by Ntl, as it was, agents hanging up on me. When eventually I could get a Sky DTV service I gave them one last chance to quash the telephone line charge but they declined and seemed to be not unduly bothered to lose my custom for phone and DTV. So IMO they are opportunistic, lying gits who charge as much as they think they can get away with and do not honour there retention deals. I would fully expect to be told to leave if I didn't like it, as I have been told many times before by some staffers and many of the VM PR Drones that infest this forum.