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Old 22-10-2009, 10:40   #14
webcrawler2050
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Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
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Re: Why did I agree to a 'Free' upgrade, now no BB access

Quote:
Originally Posted by Super Josh View Post
Well, when I got home last night I had a 'we tried to deliver' notification from UPS. Not having ordered anything I went off to their depot to pick up the parcel.

Still none the wiser, opened it up and, low and behold, a shiny cable modem and PSU

No splitter cable though

Rushed home and unplugged the STB and connected up the new SACM.

Rebooted the router and checked that we had an IP address

Thought that I would try some net access and received the 'Activation' page, advising to call the registration number

On the 'phone to registration and after being cut off, finally got everything set up an hour later.

A few reboots later and back on the PC to finish off the registration and set up password etc.

So it's all working except that I still have one strange problem that I thought you experienced Chaps may be able to throw some light on?

If I open a browser and try to navigate to a page by either selecting a bookmark or typing an address in to the address bar I receive the registration redirection link that then says that I have completed registration and then, using an HTTPS link, takes me to the dashboard 'My Virgin' page.

But if I launch a browser by clicking on , say, a link in a Email. It launched the browser and takes me directly to the relevant web page

So it's limiting the type of web page that I can open at the moment, any ideas Guys?

Spoke with CS who are going to send out a splitter cable.


Cheers,

Josh
Sounds like your machine is caching.

clear temporary internet files etc.
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