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BenMcr · 21-10-2009, 01:32

The original deal you had for £30 was 1Mbit broadband (what is now BB M), Base pack (what is now TV L) and a 3,2,1 phone plan (Which is now the 4p plan). Talk Evenings and Weekends was an extra on top of that deal

There have been several price changes since that original deal, some up like BB M and a change to the discount and some down like Talk Evenings and Weekends.

When you upgraded online last year it would have replaced your BB M charge which at the time was £18 with the BB L charge at £25, so increased your bill by £7 a month

21-10-2009, 01:32	#5
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin bill charge confusion. The original deal you had for £30 was 1Mbit broadband (what is now BB M), Base pack (what is now TV L) and a 3,2,1 phone plan (Which is now the 4p plan). Talk Evenings and Weekends was an extra on top of that deal There have been several price changes since that original deal, some up like BB M and a change to the discount and some down like Talk Evenings and Weekends. When you upgraded online last year it would have replaced your BB M charge which at the time was £18 with the BB L charge at £25, so increased your bill by £7 a month