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Old 21-10-2009, 01:14   #1
AGray
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Join Date: Aug 2008
Posts: 43
AGray is an unknown quantity at this point
Virgin bill charge confusion.

Hihi, i recently recieved my paper bill from Virgin in regards to my monthly services, for a couple of months i have felt as if i have been getting overcharged (One of those inclings!) however each time a bill comes through, i keep forgetting what i was looking for.

Anyway, tonight i had a look through and i thought it was a bit high for the internet service i was on. Virgin's website is so very confusing at times, and you're never given a clearcut picture as to what the service charges are.

I just checked the sticky at the top of this page though, which sent me to http://allyours.virginmedia.com/html...d/compare.html

The internet service which i am on, is the Broadband Large service (10mb). On my bill it is coming in at £25 per month - But on the website above it says it is only £15!

I used to work for a mobile company so im slightly aware as to how bills are produced, usually you'll recieve credits which i have done - But the credit/deduction doesnt state its for the Large, but instead something to do with my TV.

Below is a small image of my bill for the services for the month, no personal information is presented so its no big deal :p

[img]Download Failed (1)[/img]

As you can see it says i am being charged a flat rate of £25 for my Broadband Large, but for some reason it looks wrong. Only noticed this now after about a year and a half :p
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