[Greyze]

Originally Posted by Ben B

Mate, your downstream power level is massively high which is causing loss of sync, this really needs to be dealt with by a VM engineer.

Thank you very much Ben for the reply! is this the only reason that is causing my internet issues? or do you think there could be something else aswell?

Also, what are the recommended power levels? and how will an engineer fix this? just replace my modem box?

EDIT:---- Sorry mistyped the powerlevel question, I mean downstream power level is high as you said, but why is my upsteam 3x higher, or is it supposed to be like that? /bonk head from the sticky

Thanks again

Originally Posted by Tony.

And there is the root to your problems
Many Student areas have contention issues which I am told changing ISPs won't fix.

Well actually, my mates at other student houses in this area are having flawless internet connection and speeds with VM, whereas everyone on the BT lines (talk talk, o2 etc) are capped at 6mb in this area hehe!

If your on the BT line, you can call up a BT technician and ask them to do a speedtest on your area, he will give you the average speed in your area and this won't really change with whatever ISP your on unless you go to VMs fibre optic.