[Greyze]

From reading through several threads, im assuming there are skilled network technicians here and are adapted with VM.. can you tell me if them critical errors are anything to look into? would you like any info from my Modem?

Also, is it possible to get compensation from VM? because i've spent £15 on phonecalls to them which didn't help and its been half a month and I haven't recieved the service im paying for..

Its a damn shame too because i've been with NTL sinse the 56k days, and i've NEVER had a problem with their internet, so i'm not giving up yet.

---------- Post added at 22:24 ---------- Previous post was at 22:24 ----------

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 73
Downstream Frequency : 307000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 14.3 dBmV
Downstream SNR : 39.9 dB



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Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency : 47400000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 38.0 dBmV
Upstream Mini-Slot Size : 2