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yaztromo · 20-10-2009, 22:58

Hi,

Have had Virgin Media installed for a long time with very few issues, until today.

We have a TV Drive in the main room which has it's own line into the house and this works fine.

However, our kitchen Pace box and broadband share a cable into the house on a splitter. The splitter is in the garage next to the Motorola modem. This arrangement has worked fine for about 2 years until today when I discover the send light on the modem is flashing. Numerous reboots of the modem had no effect.

Clutching at straws I unplugged the splitter and connected the modem directly and it worked. Reconnecting the splitter and it all goes down again. Strangely enough the Pace box is having no issues.

Could the splitter be borked? Or is it likely to be something else? I noticed my upstream power level is very high, but have no idea what it was before it all went to pot.

Downstream SNR: 38db
Downstream power: 6dBmV
Upstream power level: 55dBmV

20-10-2009, 22:58	#1
yaztromo Inactive Join Date: Oct 2009 Location: Rotherham Services: Virgin TV/Broadband Posts: 7	Faulty splitter/cable? Hi, Have had Virgin Media installed for a long time with very few issues, until today. We have a TV Drive in the main room which has it's own line into the house and this works fine. However, our kitchen Pace box and broadband share a cable into the house on a splitter. The splitter is in the garage next to the Motorola modem. This arrangement has worked fine for about 2 years until today when I discover the send light on the modem is flashing. Numerous reboots of the modem had no effect. Clutching at straws I unplugged the splitter and connected the modem directly and it worked. Reconnecting the splitter and it all goes down again. Strangely enough the Pace box is having no issues. Could the splitter be borked? Or is it likely to be something else? I noticed my upstream power level is very high, but have no idea what it was before it all went to pot. Downstream SNR: 38db Downstream power: 6dBmV Upstream power level: 55dBmV