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Old 20-10-2009, 00:54   #5
rmacd
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Join Date: Oct 2009
Posts: 4
rmacd is an unknown quantity at this point
Re: Cancelling before contract is signed - incomplete, unsatisfactory service.

Quote:
Originally Posted by webcrawler2050 View Post
Well it could be a variety of issues. Have you phoned tech support?
I've tried phoning and I've tried sending them an email via the online form. I'm planning on phoning them again tomorrow morning. Nothing's been sorted out.

Of course, it gets awfully expensive rather quickly - 0845 doesn't get covered by my mobile's minutes and neither does 0800 (if I try phoning tech via the sales line) and of course without a phone in the house, it's useless trying to do anything.

My instinctive reaction is to just bail out right now, as I still seem to have the chance. It just doesn't seem to hold together at all. Searching online and through this forum doesn't give me any confidence to stay with VM. Presumably I've got 28 days as with any other type of prior agreement/contract?

Ronald.
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