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Old 19-10-2009, 10:06   #21
zing_deleted
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Re: Am I paying too much?

Quote:
Originally Posted by frogstamper View Post
Your not the only one who thinks VM's billing is confusing and convaluted Pia, why on earth they can't make the bills simplier and clearer is beyond me because at present they about as clear as mud.
I'm aware that Ben finds them easy enough to understand maybe because he deals with them on a daily basis, but they are far from clear to the average customer.
I think its a deliberate ploy to confuse the customer myself

---------- Post added at 10:06 ---------- Previous post was at 10:05 ----------

Quote:
Originally Posted by Pia View Post
Well i was given the discount before i took the TV, and it was given to me as a 'rententions' deal ages ago.
you have lost that by changing your package.
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