Quote:
Originally Posted by BenMcr
Both prices on the website are after discounts. So you get a £1.50 discount for having a phoneline and TV
£23 - £1.50 = £21.50
and you get a £11 discount for having Broadband L and Phoneline
£25 - £11 = £14
So the total discount you should be getting is £12.50, however you are getting a £22.70 discount.
Hardly getting skanked!
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The £22.70 discount is completely irrelevant, it's a loyalty discount given by retentions to keep me there, it doesn't mean they can overcharge me on all services to make up their shortfall.
If that's what they're doing then i am being skanked of my loyalty discount.
Also, where on the site does it say that, it doesn't seem clear to me? I have all 3 services so i should have all the discounts aswell as my retentions offer, shouldn't i?