Thread: Anyone added broadband online?
View Single Post
Old 17-10-2009, 18:13   #4
RobboEdin
cf.mega poster
 
Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: Anyone added broadband online?
Quote:
Originally Posted by CFman View Post
Thanks RobboEdin. That's weird, he first rang 150 to do this but they said to get the cheaper price then he'll have to do it online!!! Hence the reason why I'm doing it.
I'll tell him to ring them again and explain what's happened. Very frustrating!!
Customer Service on 150 should be able to offer the pricing shown on the bundle pricer when an existing customer is adding a new service.

If you get no joy from that then take the option as if you are wishing to leave and you will get through to Customer Relations (aka Retentions) and they will give you what you want (and probably more).
RobboEdin is offline   Reply With Quote