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Old 17-10-2009, 15:41   #9
gianipower
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Join Date: Sep 2009
Services: Virgin poxy 20 meg dont trut their tv or phone as they cant EVER get the bills right
Posts: 20
gianipower is an unknown quantity at this point
Re: 20 meg? I think not.




No torrents for a few days but I still get this rubbish I phoned the helpline was told to wait 30 minutes as im on a mobile I gave up.

---------- Post added at 14:05 ---------- Previous post was at 14:04 ----------

Quote:
Originally Posted by gobbledigook View Post
your low speed isn't due to you being punished for using it - ie you are not being managed as your upload is pretty close to being fine

i would look at other possibilities - get you modem levels here and check yours are ok. do another speedtest whilst connected directly to the modem using a cable and no P2P software or other processes running in the background.

once you have exhausted all other ways of diagnosing and repairing your connection speed - ie file a fault ticket! then you may moan

I have posted those already but am quite willing to do it again if u wish.

Whats a fault ticket?.

---------- Post added at 14:08 ---------- Previous post was at 14:05 ----------

Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 2.0 dBmV
Downstream SNR : 40.0 dB


Upstream Lock : Locked
Upstream Channel ID : 6
Upstream Frequency : 37488000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 49.0 dBmV
Upstream Mini-Slot Size : 2

---------- Post added at 15:41 ---------- Previous post was at 14:08 ----------




This is just over an hour later.
Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 0.2 dBmV
Downstream SNR : 40.0 dB


Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 29200000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 52.5 dBmV
Upstream Mini-Slot Size : 2
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