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Old 17-10-2009, 13:35   #6
BonyTony
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Join Date: Mar 2004
Posts: 26
BonyTony is an unknown quantity at this point
Re: When did Virgin change the ADSL Costs and Caps?

Quote:
Originally Posted by Chris View Post
Mmm, there's a good point. Bony me old muckah, when you say you've been a customer 'for the past year' do you mean you've been a customer for exactly a year?
Yes for the past 12 months, I have since managed to get them to check on the system and have now reduced it again to £10 without the solid cap...just going to call them again and ask for it in writing.

Just a note for people thinking of getting Virgin ADSL, forget using iplayer or the like I have been throttled for a week to 56k modem speed quite a few times on all occasions after using iplayer (may be 2 episodes back to back). Now I dare not use any catchup TV from 10am till midnight My speed at strange hours is 5meg, from lunch till 11pm about .5 to 1.5meg if i am very lucky.
When I call to complain they say its because of my usage in any one hour?, the Next time I move internet supplier and connectivity will be a big factor.
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