Cable Forum - View Single Post - When did Virgin change the ADSL Costs and Caps?

BonyTony · 17-10-2009, 10:18

I Have been an ADSL customer for the past year and always paid £10 per month,any downloads I do are started after midnight and are finished before 8am. Service is ok but terrible at tea times every day of the week

.

I just my new bill and its now £15

i popped along to the Virgin website http://virgin.net/allyours/bbandphon...?buspart=buyat and I see the packages have changed, when I signed up it was unlimited (i know it was capped) but now they have solid limits on!.

My question is where do I stand, is my old contract valid or do i have to accept a price rise and a solid download limit?.

Oh and if the answers are yes can I get out of my contract with them?

I have tried calling them but they keep saying the system is down.

.

17-10-2009, 10:18	#1
BonyTony Inactive Join Date: Mar 2004 Posts: 26	When did Virgin change the ADSL Costs and Caps? I Have been an ADSL customer for the past year and always paid £10 per month,any downloads I do are started after midnight and are finished before 8am. Service is ok but terrible at tea times every day of the week. I just my new bill and its now £15 i popped along to the Virgin website http://virgin.net/allyours/bbandphon...?buspart=buyat and I see the packages have changed, when I signed up it was unlimited (i know it was capped) but now they have solid limits on!. My question is where do I stand, is my old contract valid or do i have to accept a price rise and a solid download limit?. Oh and if the answers are yes can I get out of my contract with them? I have tried calling them but they keep saying the system is down. .