Cable Forum - View Single Post - Cancelling VM Services following death of a relative

James79 · 16-10-2009, 20:49

Was I wrong to heap praise on Virgin Media following their help following my Grandfather's death?? That's a question Ive now started to ask!!

He lived in what many of you would refer to as a council flat or social housing. We have been advised by his landlord (a government organisation known as the NI Housing Executive) that we could have at least two weeks to clear the house of my Grandfather's effects - something which we are now doing, albeit with a heavy heart!! A man of 87 years collects many things especially if he has been living in the same house for just shy of 60 years.

Anyway, as described above - the services were cancelled by myself on Monday just passed and I am awaiting the jiffy bag to return the STB etc! Imagine my shock, sadness and ultimately anger that I experienced this morning when I noticed a letter from VM with a Belfast postmark - the letter was addressed to "New Occupier" and encouraged them to sign up to VM Services!!

Im utterly horrified at this action by VM and it is evident that the company is still as cold and heartless as once thought!!

It was a waste of time for VM to do this anyway - if I hadnt intercepted the letter, the Housing Executive would have - and it would have been binned regardless!!

16-10-2009, 20:49	#15
James79 Inactive Join Date: Nov 2003 Location: Belfast Age: 46 Services: VIP Pack including (V+ HD & VHD Box), Sky Sports & Movies, Up to 152Mb. 1 Additional VHD Box Posts: 389	Re: Cancelling VM Services following death of a relative Was I wrong to heap praise on Virgin Media following their help following my Grandfather's death?? That's a question Ive now started to ask!! He lived in what many of you would refer to as a council flat or social housing. We have been advised by his landlord (a government organisation known as the NI Housing Executive) that we could have at least two weeks to clear the house of my Grandfather's effects - something which we are now doing, albeit with a heavy heart!! A man of 87 years collects many things especially if he has been living in the same house for just shy of 60 years. Anyway, as described above - the services were cancelled by myself on Monday just passed and I am awaiting the jiffy bag to return the STB etc! Imagine my shock, sadness and ultimately anger that I experienced this morning when I noticed a letter from VM with a Belfast postmark - the letter was addressed to "New Occupier" and encouraged them to sign up to VM Services!! Im utterly horrified at this action by VM and it is evident that the company is still as cold and heartless as once thought!! It was a waste of time for VM to do this anyway - if I hadnt intercepted the letter, the Housing Executive would have - and it would have been binned regardless!!