when i signed up i stated that i wished to use the e-bill function but as to date ive had 3 paper bills with the extra 1.50 charge. i know this isnt a great deal of money but considering im newly unemployed i need to tighten my belt as much as possible. has anybody else had this problem?, and if so how did you resolve it. id just like some feedback before i phone them up and convince them that i shouldnt be paying it as we have all heard the rumours about how bad vm customer service can be. thanks