Quote:
Originally Posted by BenMcr
Well the card change program is 100% genuine, as information went out to staff today.
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Now let's hope that Virgin Media use this as an opportunity to demonstrate good customer service by keeping all affected customers aware of the reasons for doing this and the timescales that they hope to achieve....
....starting with the smartcards page which suggests an update today:
http://www.virginmedia.com/help/smartcards/