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Old 16-10-2009, 16:34   #365
RobboEdin
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Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
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Re: Virgin media possibly getting serious on dodgy boxes?

Quote:
Originally Posted by BenMcr View Post
Well the card change program is 100% genuine, as information went out to staff today.
Now let's hope that Virgin Media use this as an opportunity to demonstrate good customer service by keeping all affected customers aware of the reasons for doing this and the timescales that they hope to achieve....

....starting with the smartcards page which suggests an update today:

http://www.virginmedia.com/help/smartcards/
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