[ladytaz]

Hi Rebecca,

Thanks for the info, I went to Lanzarote on the 28th August to be told my room was cancelled. To date i'm still waiting on my refund. I emailed them on the 28th August and tried to ring their "EMERGENCY NUMBER" that no one answered, I am emailing them on a daily basis just to be told that my money would definelty be in my bank in the next few days, 6 weeks later i'm still waiting!!!