View Single Post
Old 16-10-2009, 08:41   #11
RobboEdin
Inactive
 
Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: XL customer trying to upgrade to V+HD

Quote:
Originally Posted by eleyinc View Post
I'm not sure what gave you the impression that I only want to have 2 boxes in total,( 1 being the V+ HD box)I have no issue keeping 'BOTH' the normal boxes I already have and that was the deal that was discussed on the phone when given the 49 quid quote for the V+ box.
Being then quoted a price hike of £50 for the box made me think twice about this, hence I found this forum and came for some advice. Most of it has been useful. Some of it has been rather patronising.

I'm sure you can work out which is which.
Sorry, now that you have clarified that you want to end up with three boxes, one a V+, I will give my opinion.

Unfortunately, you have missed the window when V+ had a £49 'installation' fee. The charge is now £75 and, as an existing TV customer you qualify for that as you wish to retain all existing boxes.

Your ongoing additional monthly rental charges will increase by £0.05 per month. Explained as follows:

You currently have 2 V boxes - the second of these should be charged at £9.50, although you state £9.95 and I have assumed that you have provided this price correctly. The 2nd (and subsequent) box charge is always quoted as a charge of £15 with a discount.

When you add the V+, your 2nd and subsequent box charge becomes £5 for each box.

So you should go from paying £9.95 (your quoted price) to £10 - the increase of £0.05 I suggested.
RobboEdin is offline   Reply With Quote