View Single Post
Old 16-10-2009, 01:48   #1
Mike Harrison
Inactive
 
Join Date: Jun 2003
Posts: 124
Mike Harrison is on a distinguished roadMike Harrison is on a distinguished road
Mobile broadband - 19.7MB phantom downloads

Starting last tues I noticed my mobile BB account was showing numerous 19.70MB downloads (Unknown and WAP Chat) which I had not done, and were not showing in either the VM Broadband home display or the network status bytes sent/received values. The downloads were shown as occurring while I was connected, but not using any serious amount of bandwidth. I've seen the same think on 3 differemt PCs and 2 locations.
The first I know was a text warning that the 1gb allocation was nearly used - logged on and saw that the whole month's allocation had vaninshed in about 4 hours of connect time

I called VM and they immediately acknowledged they knew of this issue - have subsequently emailed to check on progress but heard nothing back so far.
Has anyone else had contact with them about this?

---------- Post added at 00:48 ---------- Previous post was at 00:11 ----------

Update - received a reply confirming they had issues, but claiming they were only from 12th October and 02.00am Wednesday 14th October, however I've still been seeing the issue up til 8PM on the 15th
Mike Harrison is offline   Reply With Quote