Thread: XL customer trying to upgrade to V+HD
View Single Post
Old 15-10-2009, 17:14   #9
RobboEdin
Inactive
 
Join Date: Oct 2009
Posts: 2,070
RobboEdin has reached the bronze age
RobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze ageRobboEdin has reached the bronze age
Re: XL customer trying to upgrade to V+HD
Quote:
Originally Posted by eleyinc View Post
Keeping the 2nd box was always the case but for some reason they've moved the goalposts.
...but you would have to keep BOTH your existing boxes to get the £75 price.

The £75 price is available to existing customers who have a single box and retain it. That way Virgin Media get additional revenue of £5 per month from those customers for their second box.

I get the impression that you only want to have two boxes which is what you have today and so, Virgin Media will have given you the 'discounted' V+ price and lost £4.95 monthly revenue, not gained revenue.
RobboEdin is offline   Reply With Quote