Luckily I have not used this firm but I have been following this thread and, considering all the problems you have all been having, I would also think it would be a good idea if everyone who has had problems also contacts the Trading Standards Office. I'm not sure if you contact your local office which you can find by visiting the following link :-
http://www.tradingstandards.gov.uk/
.... or whether you need to approach the office covering :-
Quote:
RoomsNet International Ltd
2nd Floor,
45 Craven Road,
London W2 3BX,
United Kingdom.
Phone (UK) +44 207 402 8192
Registered in England - No : 05362140
|
.... which is :-
Quote:
City of Westminster
5th Floor
Westminster City Hall
64 Victoria Street
London
SW1E 6QP
t: 020 76411111
f: 020 7641 1702
e: tradingstandards@westminster.gov.uk
w: City of Westminster Trading Standards website
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... so if anyone has gone this route it may be helpful if they could say what has been the result so far.