Thread: You owe us four hundred quid......pay-up now..?
View Single Post
Old 14-10-2009, 14:45   #37
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: You owe us four hundred quid......pay-up now..?
Quote:
Originally Posted by Pepperdog View Post
Phone them armed with your account number and ask them to pull up your account details. Tell them the nature of your issue, without going into any detail, and ask for an appropriate address because you wish to write to VM (always ensure you note the date/time and to whom you have spoken.) You're highly unlikely to encounter a VM phone-jockey who will be able to respond at an appropriate level and even less likely is their ability/authority to do anything about your issue.
Draft out a letter (or pay a solicitor to do it) and send it off (signed for delivery, because they have been known not to respond, even though they are obliged to do so.) Sit back and wait for a response; I believe they have an obligation to respond within 20 working days.

Best of luck.
Don't pay a solicitor... waste of money..

If you havn't got a business account then you don't have a chance on the first instance.

Secondly, you now too proove this. In the form of true figures.

As I said, before.. where did the £500 come from?

They will simply give you the standard reply "not for business" and they wont issue you anything. Not unless you have an NTL:Telewest business account.
webcrawler2050 is offline   Reply With Quote