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Old 11-10-2009, 18:59   #7
Peter_
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Re: New 50mb install - fluctuating speeds

Quote:
Originally Posted by buckleb View Post
Hi all,

I had my broadband upgraded from 20mb to 50mb yesterday (Friday) and it hasn't really performed well at all. My 20mb was always rock solid (I read that a lot) but the 50mb fluctuates between 0 and 35mb with the occasional spike to 48mb or so. It also stalls on some downloads.

I spent a fair amount of time yesterday pinging the bbc, doing traceroutes and downloading files for the newsgroup support team, but by the time I'd finished that I had some sort of stabilty and so didn't see the point in continuing.

Sadly it didn't last and I've had wildly fluctuating speeds again today.

I've seen people have posted their levels, and so here are mine. Do they look OK? I have an attenuator (FAT-3db) on the back of my modem that was attached to my old one too.





Thanks in advance.

I forgot to mention that I can't complete the speedtest at http://www.vmspeed.com/ as it stalls before the download part finishes.
Your Downstream power levels are way to high at 11+ and you need an engineer to adjust them

Call the 50Mb support tomorrow morning after 0800 on 0800 052 0431 so they can get an engineer booked as soon as possible.
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