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Old 10-10-2009, 17:47   #28
Toto
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Join Date: Dec 2004
Posts: 3,403
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Re: why is it that when I need to phone VM, they fail to deliver?

Quote:
Originally Posted by xocemp View Post
Holly rambling batman, a 1st line agents nightmare.

So the 1at line agent contacts 2nd line and:

sh cab mode xxxx.xxxx.xxxx your device MAC Second line and security have access to the CMTSes & OSRs'
and the device MAC shows to be on cable 4/1 us0
and cable 5/0 us1 so clearly a clone MAC, DHCP will only offer a IP address to one of the devices.
What do you want VM or the CSR to do, call the other customer and ask them to change their physical address?
Exactly!
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