Quote:
Originally Posted by DarthMuppet
not sure I'd agree there - their act (again, assuming it was something that a person did) constituted a denial of service attack against me, and I'm certain Ts&Cs don't permit that.
I don't hold them responsible, but I do expect them to deal with it professionally, and deal with the responsible person appropriately, not just tell me to go away.
I hope VM have a method of stopping multiple DHCP offers being sent out to the same consumer.
|
No disrespect here, you can't honestly call this denial of service against you?
How the hell could VM justify going to a customer, who changes his client MAC address, or maybe used a piece of router kit that has the same MAC address as yours, and say they are performing a denial of service against another user, that's an extremely poor interpretation of VM's AUP, and I don't think even their abuse team could make that one fly.
Sure, if an individual user was excessively changing their MAC address, or their equipment was failing to accept an IP assignment to the point that the leases were being use up - given that a DHCP system only has X number of IP assignments, then yes, that would certainly need investigating.
Stick to the point, you're obviously miffed, perhaps because you have lost an IP address you've had for a long time, but that is no reason for these incredible accusations.