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Old 10-10-2009, 17:32   #25
DarthMuppet
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Join Date: Oct 2007
Location: Huntingdon, UK
Posts: 24
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Re: why is it that when I need to phone VM, they fail to deliver?

Quote:
Originally Posted by Tech_Boy View Post
if the OP's router mac address has been cloned, then that has absolutely nothing to do with Virgins T&C's only if some joker had cloned the Modems mac address would there be a breach of the T&C's, and the OP would get either intermittent or no service at all, as the other modem vied with his for connection.
not sure I'd agree there - their act (again, assuming it was something that a person did) constituted a denial of service attack against me, and I'm certain Ts&Cs don't permit that.

Quote:
Originally Posted by Tech_Boy View Post
Virgin cannot be held responsible for what happens with 3rd party equipment & people messing around & changing mac addresses on their equipment
I don't hold them responsible, but I do expect them to deal with it professionally, and deal with the responsible person appropriately, not just tell me to go away.

I hope VM have a method of stopping multiple DHCP offers being sent out to the same consumer.
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