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Old 10-10-2009, 17:13   #184
Russ
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re: [Update] The Royal Mail strike thread

Quote:
Originally Posted by Flyboy View Post
I thought you under stood commercial activity? If you are unhappy with a supplier and they are not delivering a cost effective service, the you find one that does. Secondly, this strike is not going on indefinitely and will only be for a few days, yes there will be a back log, but most most other businesses and customers will be in the same boat. Any good business person will be able to explain, in clear and simple terms, what it means to their customers and how it will effect them in the short term. What level of service have you been getting from the Royal Mail in the past?
You seriously have no idea of this situation at all. I'm a small fish in a big pond. I'm trying to offer something that my larger competition can't do. My service is a lot more personalised. I can't compete with the big boys on price (much) but I certainly can on service.

I've only recently started out. As I recently said I'm looking at staying small for the next 12 months at least if my business plan goes the way I want it to. Suffice to say the next few months will be crucial and any obstacles could seriously derail me and the only obstacle I can forsee is something going wrong with deliveries and postage. In my line of business potential customers will choose the path of least resistance. It takes a lot to persuade them to use a service like mine rather than what they're used to. So if something gets in the way I'm unlikely to get a second chance from them.

So I guess that just means I'm not a good business person eh? Still, fortunately ad hominem arguments are thankfully alive and well.

---------- Post added at 17:13 ---------- Previous post was at 17:10 ----------

Quote:
Originally Posted by Mr Angry View Post
You stated earlier that you'd be happy to give your custom to someone other than RM but now you appear to be suggesting that you're not prepared to suffer some short term financial pain in order to secure the long term sustainability of your business.
I'll give my custom to someone who can offer me the same or better than what the RM is supposed to offer. Right now there isn't anyone, which is why they're willing to strike and hold us to ransom.

Quote:
Originally Posted by Mr Angry View Post
Similarly the decision to strike was a decision arrived at by RM union members who are prepared to suffer financially in the short term to secure their long term prospects. Consequently their customers and business, much the same as yours, will suffer.

It's an economy of scales.
I'm sure it is. It's still the RM I'm blaming and they won't ever get my support.
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