Thread: £25 for 10mb broadband why?
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Old 10-10-2009, 15:27   #12
RobboEdin
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Re: £25 for 10mb broadband why?
Quote:
Originally Posted by i_bryn View Post
thank you all for your views :i did accidently upgrade i think to 10mb(L) over the web,thinking all i was doing was agreeing to them updateing me to the 10mb(m),:my fault i think,still since all i have got from virgin is the bb and nothing else, is it fair since 10mb(M) is £20 and my 10mb(L) is £25 now that doesnt make sense its the same thing isint?lol
emailed surport and they said that it is £25 for us loyal customers and £20 only for new customers,
Well done for owning up and saying that you got it wrong!

Go through Retentions (take option as if leaving Virgin Media) and simply say that you want the ongoing BB L STANDALONE at £20 per month as per the website:

http://allyours.virginmedia.com/webs...uct.do?id=3264
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