Cable Forum - View Single Post - Cancelling VM Services following death of a relative

James79 · 10-10-2009, 13:47

Folks,

Ive trawled the forum to see if I could find any similar queries, but to no avail.

To cut a long story short, my Grandfather passed away on Tuesday and he is the only person who lives in the house. He is the person named on the bill.

This may sound silly, but I was wondering how we go about cancelling the service with Virginmedia?! Ive heard some horror stories of some VM employees being so dedicated to their jobs that they insist in speaking with the bill payer even though they have passed away!!

I assume that the 30 days notice still applies and therefore, it would be better to contact them as soon as possible!?

Thanks for any assistance you can provide.

James

10-10-2009, 13:47	#1
James79 Inactive Join Date: Nov 2003 Location: Belfast Age: 46 Services: VIP Pack including (V+ HD & VHD Box), Sky Sports & Movies, Up to 152Mb. 1 Additional VHD Box Posts: 389	Cancelling VM Services following death of a relative Folks, Ive trawled the forum to see if I could find any similar queries, but to no avail. To cut a long story short, my Grandfather passed away on Tuesday and he is the only person who lives in the house. He is the person named on the bill. This may sound silly, but I was wondering how we go about cancelling the service with Virginmedia?! Ive heard some horror stories of some VM employees being so dedicated to their jobs that they insist in speaking with the bill payer even though they have passed away!! I assume that the 30 days notice still applies and therefore, it would be better to contact them as soon as possible!? Thanks for any assistance you can provide. James